Good Friends Member Connections

2016 A Growth Year For Mid Oregon

It’s been an exciting and productive year for Mid Oregon Credit Union. 2016 was a year of growth for Mid Oregon, and we thank our members and staff for making it a successful one for our financial cooperative.

This is a good time to look back at the progress we made toward better service for our members and the community in 2016, and to look forward to 2017. Starting the year with 24,612 members, growth was strong as we will end 2016 with over 26,000 members.

Charter Expansion Highlights First Quarter

In January, the National Credit Union Administration (NCUA) approved our application to expand our community charter boundaries. In addition to serving all of Deschutes, Crook, and Jefferson Counties, the new charter allowed Mid Oregon Credit Union to serve people who live, worship, work, or attend school in Lake and Wheeler Counties, and in Northern Klamath County that is part of the COCC tax district. This provided new charter area residents access to Mid Oregon services and financial products, many of whom had very limited options before.

On February 20th the High Desert Museum partnered with us for the second of two Free Family Saturdays at the museum. This partnership has for years provided families the opportunity to see the wonders of Central Oregon and at the museum with free admission, mostly to those who would otherwise not be able to go.

Three Mid Oregon teams of five participated in the March 10th local Junior Achievement Bowl-a-Thon at Sun Mountain Fun Center, raising an amazing $3,447 of donations. All funds directly supported Central Oregon JA programs in K-12 schools. The impact of this event contributed to Mid Oregon taking first place in the Dora Maxwell Social Responsibility Community Service Award for the state of Oregon this past Fall.

New Facilities Prepare for the Future

We purchased an administrative headquarters building in April to accommodate our growing need for office space. After some improvements,Mid Oregon’s administration, HR, management, marketing, compliance, and accounting departments moved into the new facility in July. Future expansion can be more easily supported with the additional space.

In May the Bend-La Pine School District recognized each school’s top educators, as 64 teachers and classified staff were presented the Mid Oregon sponsored “Excellence in Education” award. Those chosen were considered for Employee of the Year honors announced by the district in August.

The long awaited La Pine full-service branch opened in early June. After several years of serving South County residents with our La Pine Lending Center, members were treated to a state-of-the-art facility, with heated sidewalks, drive-up ATM, video drive-up teller and many other quality service features.

Summertime Community Involvement Impact

Mid Oregon’s passion for helping people develop good financial habits was given a boost in July as we launched our Prize-Linked Savings program called “Save to Win“. In addition to gaining regular interest on savings, each additional deposit of $25 gives the member more chances to win! Since 2009, Save to Win has helped credit union members save more than $100 million in several states, and just this year was made available in Oregon.

Our always extensive summertime community involvement reached its peak in August, as we co-sponsored Friday at the Deschutes County Fair, ran our Supplies 4 Schools collection drive in support of FAN and wrapped up our Crook County events of Picnic in the Park, the Crook County Rodeo and our signature Stick Horse Races.

Another community effort which culminated in September was the 27th annual Great Drake Park Duck Race, which for the first time raised over $100,000 for 8 local charities. Besides being a source for thousands of Duck Race ticket purchases, Mid Oregon joined 4 other area Credit Unions as the title sponsor of “Credit Unions Working Together”. In October we were able to present the Deschutes Children’s Foundation with a $10,000 check to support their pivotal work in Central Oregon.

New Bikes For Central Oregon Youth

Throughout the year we implemented new and improved technology, tools and training to improve member service. In October, all Mid Oregon staff gathered for a day of accountability leadership training, designed to help us better understand ourselves, our team mates at the credit union, and the members we serve.

During November, we were able to provide new bicycles to several needy youth which we built during our All-staff day in October. Awarded through Boys & Girls Clubs, Kids Clubs and Mountainstar Family Relief Nursury, our staff built and gave away about three dozen custom bikes.

In December we launched our YouTube channel, to better provide information about finances, services and community to our members and others. We produced a couple in-house videos, including one for a credit union video contest called “Vote Love My Credit Union Campaign, where viewers could vote for their favorite video about credit unions community involvement. Ours featured the Family Access Network, and received over 5,000 votes during the fall contest.

A Look Ahead At 2017

So much was accomplished in 2016, providing the foundation for what promises to be a growth year in 2017 of serving members, helping people meet their needs and achieve their dreams. A few highly anticipated undertakings in the next year:

  • Opening Sisters branch in early 2017
  • A NEW ATM on campus at OSU Cascades
  • NEW Mobile App
  • Mid Oregon’s Credit Union Celebrating 60 Years
  • Launching a NEW program providing even more value for Mid Oregon members
  • High tech and touch with Mid Oregon staff and IT