COVID-19 Updatesmom looking at laptop with cup of coffee while holding a baby in her lap

As a member-owned financial cooperative, we're in this together. 

Yes, our branches are open! However, If you're looking to minimize unnecessary trips in the coming weeks, you don't need to compromise on service or convenience. Mid Oregon offers a full range of remote services to help you manage your money easily, right from the comfort of your home or vehicle. 

Stimulus Payment Information

Congress just passed a second COVID-19 relief package, which includes direct payments to many Americans. Payments should begin arriving in the next several weeks, and should follow a similar process as the previous round of payments. This recent bulletin from the IRS explains the process and answers to common questions in more detail.

Based on what we experienced during the last round of stimulus, we know that call volumes—already high during the busy holiday season—will increase substantially. To avoid potential long wait times, log in to Digital Banking for fastest response in confirming the status of your direct deposit from the federal government.

Visit the Get My Payment page on the IRS website to check the status of your payment. The site is updated once daily, so you only need to visit the page once a day to verify status.

Did you receive a Stimulus Debit Card?

Please see the Common Questions section below for more information. 

What's Different This Time?

The program differs slightly from the stimulus payments most of us received in April. Here are the key differences:

  • The amount is smaller this time—$600 per adult, and $600 per child in a household.
  • Higher earners may receive smaller payments. If your Adjusted Gross Income (AGI) from your 2019 tax returns is more than $75,000 for an individual, or $150,000 for joint filers, your payment will be lower than the $600 stated above. Each child in your household will still receive $600.
  • Use this quick calculator from Grow to estimate how much you might expect to receive.

The U.S. government is expected to provide additional information on other portions of this second round of economic relief to families and businesses. We will continue to publish updates as we learn more. 

Answers to Common QuestionsTreasury Check image on wooden background

When will my stimulus payment arrive?

Congress is still finalizing some details, but electronic payments could begin arriving in members' accounts as early as January 4, 2021, and continue for several weeks. Paper checks that are mailed to households may take a bit longer to arrive. 

Where will my stimulus payment be sent?

In general, your payment will be issued to you in the same manner as the previous stimulus payment that Congress approved in April 2020. If you received a direct deposit to your checking or savings account then, this payment should also come in the form of a direct deposit. If you received a check or prepaid debit card, you'll receive this payment in that format as well.

What if my address or account number has changed?

Your payment will be issued to you in the same manner as the previous stimulus payment was received. If you had difficulties with the last round of payments, or something has changed, please visit the Get My Payment page on the IRS website for answers to your questions and to update your information with the IRS.

How do I know when my stimulus payment has been received?

No specific dates for the payments has been announced, so you may need to check your accounts from time to time over the next few weeks to know when your payment was deposited.

You can check your account anytime you like using Digital Banking, and you can even set a notification to be alerted anytime a deposit has been processed.

What if I received my payment by Debit Card?

To learn more about how to activate and use your Economic Impact Payment (EIP) card, visit the dedicated site established by the Federal Treasury at https://www.eipcard.com/.

The site also provides instructions on how to transfer these funds to your checking or savings accounts at Mid Oregon or another financial institution. To set up the transfer, you'll need the routing number for your institution, as well as the account number for your specific account. You can find Mid Oregon's routing number on the footer of any page on the website, by logging in to Digital Banking (located on the footer on desktop or by clicking More... in the mobile app). When requesting a transfer to your account, be sure to use your full account number printed on your checks, or send us a secure message in Digital Banking to find your account number. 


Self-Service Options

  • Digital  Banking from your desktop or mobile device for most transfers, bill payments, balance inquiries and check re-orders. You can even deposit a check using the mobile app! You can click the link above to learn more and download the app, or find it at your Apple App Store or Google Play store.
  • Apply online for a loan or credit card.
  • Use our easy online form to request a Skip-A-Payment.
  • Use our no-surcharge CO-OP ATMs to make deposits and withdraw cash.
  • Try PayOnline to make any loan payment using a credit card. 
  • Visit a drive-up location for deposits, loan payments, and withdrawals.
  •  Night Drop slots for deposits and loan payments. 
  • Our Contact Center at 541-382-1795 or send us a message.

Need to speak with someone in person? Yes, our branches are open! We continue to work daily to keep our branches clean and safe, and we'd like to remind members to continue to observe face covering requirements and physical distancing guidelines when visiting. We also appreciate your patience as we monitor our branch capacity at some of our smaller locations to keep it within the recommended ranges.


Reminders for members

Since the beginning of Phase II in our communities, we continue to ask for your cooperation in observing the customary physical distancing, face-covering requirements,  and other health and safety guidelines as outlined below. 

As we have been throughout this public health emergency, we are open to serve members to the maximum capacity allowed by state mandate. Here are some things we're doing, and some reminders as we continue moving forward:

  • Beginning July 1, 2020, all members, vendors and volunteers will be required to wear face coverings inside all our locations in compliance with state guidelines. If you don't have a face covering, please obtain one at our entrances before entering. 
  • We’re installing plexiglass wherever needed in order to protect staff and members.
  • Member capacity in branches may be limited by Mid Oregon employees as required physical distancing and branch staffing levels permit. We may ask you to wait outside or in your vehicle during exceptionally busy times in our branches, and we appreciate your patience and understanding.
  • We are cleaning surfaces frequently and we encourage staff and visitors to wash hands and/or use hand sanitizer frequently
  • We expect anyone who is exhibiting any signs of illness or has tested positive for COVID-19 to use our remote services.

If you want to schedule a visit for a loan or new account opening, please use our Request an Appointment page.

We request your cooperation in helping us keep our branches open and available for member service while providing a safe, respectful, and positive work environment for our team members. Mid Oregon Credit Union continues to monitor the situation caused by the emergence of the COVID-19 health emergency and reserves the right to make adjustments as needed.

 

Mid Oregon's CARE Loan

The CARE Loan is designed for members who have been negatively affected by the COVID-19 health emergency. The CARE loan has the following features:

  • You can borrow up to 1 month of your monthly gross income, up to $5,000 
  • 3% Fixed Rate
  • 48-month maximum term
  • 90 days until first payment
Apply now

Mid Oregon's primary purpose is to meet the financial needs of our members. If you are experiencing any financial impacts due to interruptions in your work or pay schedules as a result of this health emergency, please contact us. We have a variety of additional solutions to help you stay on track toward your financial goals, including

  • Skip-A-Payment option for your Mid Oregon loans (you can also initiate a skip payment on an eligible loan when logged into Digital Banking)
  • Short-term Emergency Loans, including our CARE Loan
  • Refinance options or COVID-19 related loan modifications
  • ... and more.

Please feel free to call us at 541-382-1795 or message us at info@midoregon.com to discuss your options. We're ready to help!